Terms of service
Effective Date: 26.JAN.2025
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Acceptance of Terms
By using our website or purchasing our products, you agree to these Terms & Conditions. -
Product Information
We strive to provide accurate product descriptions and pricing. However, errors may occur, and we reserve the right to correct them. - Orders and Payment
- All orders are subject to availability.
- All international orders must be paid in full before shipment.
- Payment is processed securely by our third-party payment processor. We do not store your payment details.
- We accept payments by Credit/Debit cards, PayPal and other secure payment methods.
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Shipping
Please refer to our Shipping Policy for details. -
Returns and Refunds
Due to food safety reasons, all products sold by Smilest are non-returnable and non-refundable. However, if your order arrives damaged or defective, please contact us immediately at [email protected] with your order number and a photo of the item’s condition. We will address these issues on a case-by-case basis and work towards a satisfactory solution. -
Intellectual Property
All content on our website, including logos and product images, is the property of Smilest and protected by copyright laws. -
Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. -
Governing Law
These Terms & Conditions are governed by the laws of the Hashemite Kingdom of Jordan. -
Changes to Terms
We reserve the right to update these Terms & Conditions at any time.